SPLASHYSTUDIOS LLC

Privacy Policy

Effective Date: January 9, 2026 Last Updated: March 3, 2026

This Privacy Policy explains how SPLASHYSTUDIOS LLC ("we," "us," or "our") collects, uses, stores, and protects information when you use our products and services, including The Splash Club, SplashyPages, and related websites and applications (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

  • Account Information When you create an account, we collect information such as your email address, username, and authentication credentials.

  • Business Information If you create a website on SplashyPages, we collect the information you provide about your business, such as business name, description, services offered, service areas, location, contact details, and photos.

  • Website Content This includes content you publish through SplashyPages, such as service pages, blog articles, FAQs, testimonials, gallery images, and content used to configure your AI chatbot.

  • Lead Information When visitors submit inquiries through your SplashyPages website — via contact forms or the AI chatbot — we collect the information they provide (such as name, email address, phone number, and message) and deliver it to your leads inbox.

  • Payment Information Payments are processed by third-party payment processors (such as Stripe). We do not store full payment card details. We receive transaction and subscription information necessary to manage billing and access.

  • Communications If you contact us directly, we may collect your name, email address, and the contents of your message.

Information Collected Automatically

  • Usage Data We collect information about how the Service is used, including pages viewed, features used, and general interaction patterns.

  • Device and Log Data This may include browser type, device type, operating system, and general location (country or region) derived from IP address.

  • Cookies and Local Storage We use cookies and browser storage to maintain sessions, support authentication, and remember preferences.

  • Analytics and Marketing Pixels We use Vercel Analytics for privacy-focused aggregate analytics on our web properties. We also use the Meta (Facebook) Pixel on our marketing pages to measure advertising performance and understand traffic sources. The Meta Pixel may set cookies and send event data (such as page views) to Meta. We do not use the Meta Pixel for behavioral retargeting within the SplashyPages product dashboard.

Information from Third Parties

  • Authentication Providers If you use third-party login methods, we receive basic account information necessary to authenticate you.

  • Payment Processors Payment providers supply transaction status, subscription status, and billing metadata required to operate paid plans.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Deliver SplashyPages website functionality and route leads to account holders
  • Power AI-assisted features, including the on-site business chatbot, based on provided business information
  • Process payments and manage subscriptions
  • Communicate service-related messages and support requests
  • Monitor usage and improve product functionality
  • Measure marketing performance (via Meta Pixel on our marketing pages)
  • Detect fraud, abuse, spam, or policy violations
  • Comply with legal and regulatory obligations

We do not use personal data for behavioral advertising targeting users within the SplashyPages platform.

3. How Information Is Shared

We do not sell personal information.

We may share information in the following limited circumstances:

Public Content

Business websites published publicly on SplashyPages are visible to others and may be indexed by search engines. This is the intended function of the product.

Service Providers

We share information with trusted infrastructure and service providers solely to operate the Service, including:

  • Stripe — payment processing
  • Supabase — authentication and database services
  • Vercel — hosting and delivery
  • Vercel Analytics — privacy-focused aggregate analytics
  • Meta (Facebook) — marketing pixel for ad performance measurement on our marketing pages

These providers are contractually required to protect data and use it only to provide services to us.

Legal and Safety Requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • comply with legal obligations
  • protect the rights, safety, or property of SPLASHYSTUDIOS LLC, users, or others
  • investigate fraud, abuse, or security issues

Business Transfers

If SPLASHYSTUDIOS LLC is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. Users will be notified of material changes where required by law.

4. Data Retention

  • Account Information Retained while the account is active. Upon account deletion, personal identifying information is removed within a reasonable period unless required for legal or operational reasons.

  • Business Pages and Website Content Upon account cancellation or deletion, your published website is taken offline. Content is removed within a reasonable period following account closure.

  • Lead Data Lead submissions are delivered to the relevant account holder's dashboard. Retention of lead data by the account holder is their responsibility.

  • Billing Records Retained as required for tax, accounting, and legal compliance.

  • Usage Data Aggregated and anonymized usage data may be retained for analytics and product improvement.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards, including:

  • encryption in transit (TLS/SSL)
  • access controls limiting internal data access
  • secure cloud infrastructure
  • hashed and salted passwords
  • periodic security reviews

No system is completely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • access personal data we hold about you
  • request correction of inaccurate data
  • request deletion of personal data
  • request data portability
  • opt out of non-essential communications

Requests can be made by contacting us at: team@splashyrecords.com

7. Cookies and Tracking

We use cookies and local storage for:

  • authentication and security
  • session management
  • user preferences
  • aggregate analytics (Vercel Analytics)
  • marketing measurement (Meta Pixel, on our marketing pages only)

We do not use third-party behavioral advertising cookies within the SplashyPages product dashboard.

You can control cookies through your browser settings. Disabling essential cookies may limit functionality.

8. Age Requirement

The Service is intended for adults. You must be at least 18 years old to create an account, purchase a subscription, or engage The Splash Club for services. We do not knowingly collect personal data from anyone under 18. If such data is discovered, it will be deleted.

9. International Data Transfers

SPLASHYSTUDIOS LLC operates in the United States. Information may be processed in the U.S. or other jurisdictions where our service providers operate. By using the Service, you consent to these transfers.

10. Third-Party Links

The Service may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy as products evolve. Material changes will be reflected by an updated date and, where appropriate, user notification.

Continued use of the Service constitutes acceptance of the updated policy.

12. Contact

SPLASHYSTUDIOS LLC Email: team@splashyrecords.com Website: https://www.thesplashclub.com

SPLASHYSTUDIOS LLC Independent. Direct. Human.